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Scents Journey Australia

Scents Bar: Candle Making Workshop Gift Voucher

Regular price $74.95 AUD
Regular price Sale price $74.95 AUD
Sale Sold out

Looking to gift your loved one something special? Give them the gift that warms the heart with Scents Bar: Candle Making Workshop in Port Douglas, Australia.

Gift Voucher will be emailed once payment has been approved and contain instructions to redeem them upon checkout at scentsjourney.com. You can either print or forward the voucher to the recipient.

Recipient is free to choose any of the available date within one year of the gift voucher issued.

Shipping & Returns

Shipping

We offer flat rate standard shipping of $10 and express shipping of $15 Australia wide. Free standard AU shipping over $90 and express AU shipping over $150, no code is required to activate free shipping.

All orders are shipped on the next business day after an order is placed via Australia Post. Once parcels have been dispatched from our studio you will receive your tracking details via email. Any late, missing, stolen or damaged parcels are to be raised directly through the courier via your tracking number. We cannot be held liable for any incorrect or insufficient shipping address details supplied on purchase resulting in missing parcels.

 

Returns

We hope that you'll love your new Scents Journey candles and home fragrances when they arrive but if anything isn't right we are happy to help any issues or concerns. Contact us on hello@scentsjourney.com for assistance and we'll get back to you promptly. Please include your order number, photo & description of the issue with your products. As a small business we are continuously learning and improving, we appreciate your support and understanding.

We take every care to ensure your order are properly protected during transit but very occasionally damages may occur. We will replace or refund products damaged during shipment, please contact us by email with proof of damage within 48 hours of receiving the order.

We sadly cannot refund or replace any products that have been used. Please note we also do not offer refunds on change of mind purchases. However, if you're not satisfied with your purchase, you are welcome to exchange your product for another candle of the same size and price within 7 days of purchase. The buyer is responsible for the delivery cost on all returned items. Please keep your proof of posting and ensure that returns are well packaged as we are unable to accept returns that are damaged. We do not accept returns on any products purchased on sale. 

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